1. Introduction

Welcome to Dream Cloud (the “Website”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our Website or create an account. By using our Website, you consent to the practices described in this policy.

2. Information We Collect

• Personal Information: When you create an account, we collect personal information such as your name, email address, postal address, phone number, and payment information.
• Account Information: We collect information related to your account, including your username, password, and account preferences.
• Transactional Information: We collect information about your purchases, orders, returns, and exchanges.
• Vendor Information: If you create a store, we collect information about your business, including business name, address, and tax identification number.
• Directory Listings: We collect information you provide when listing your business in the public directory.
• Social Coupons: We collect information related to the creation and redemption of social coupons.
• Usage Data: We collect information about how you interact with our Website, including your IP address, browser type, operating system, pages visited, and the dates and times of your visits.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your browsing activities.

3. How We Use Your Information

• Account Management: To create and manage your account, process transactions, and provide customer support.
• Multi-Vendor Market: To facilitate transactions between buyers and vendors.
• Store Management: To enable you to create and manage your own store on our platform.
• Directory Listings: To display your business information in the public directory.
• Social Coupons: To manage the creation, sharing, and redemption of social coupons.
• Communication: To send you updates, promotional materials, and other information related to your account and our services.
• Improvement: To analyze usage patterns and improve our Website and services.
• Legal Compliance: To comply with legal obligations and protect our rights and interests.

4. How We Share Your Information

• Service Providers: We may share your information with third-party service providers who assist us in operating our Website, processing transactions, and providing services to you.
• Vendors: If you purchase from a vendor on our multi-vendor market, we share necessary information with that vendor to fulfill your order.
• Business Listings: Information provided for public directory listings will be publicly accessible.
• Legal Requirements: We may disclose your information if required by law or in response to legal processes, such as subpoenas or court orders.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

• Access and Correction: You can access and update your account information by logging into your account.
• Opt-Out: You can opt-out of receiving promotional emails by following the unsubscribe instructions in those emails. Please note that you may still receive transactional or account-related communications.
• Data Deletion: You can request the deletion of your account and personal information by contacting us at info@dreamcloudclub.org. We may retain certain information as required by law or for legitimate business purposes.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Website, analyze usage, and provide personalized content. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our Website.

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of those third parties.

9. Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will be effective once posted. Your continued use of the Website constitutes acceptance of the revised policy.

11. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at info@dreamcloudclub.org.