Millie Mini includes dedicated Business Profiles and Agent Profiles that define how the robot represents and operates within a specific environment.
The Business Profile establishes the identity and operational context of the deployment. This includes business name, service categories, operating hours, contact details, branding elements, and workflow preferences. By setting this foundation, Millie Mini understands the type of environment it is working within and can tailor its conversations, responses, and tasks accordingly.
Agent Profiles define the behavior and personality of the AI itself. These profiles control how the robot communicates, what tone it uses, what information it prioritizes, and how it handles interactions such as order intake, ticket creation, navigation assistance, or customer support. Different agent configurations can be created for different use cases, allowing the system to adapt between retail, medical, educational, or service-focused environments.
Together, the Business Profile and Agent Profiles create a structured identity layer for Millie Mini. This ensures that the robot is not just operating as a generic assistant, but as a tailored representative aligned with the specific goals and communication style of the organization it supports.
